Improved monitoring and performance for live session capture.

Allow sidebar to appear on top of Zoom in browser.

Improvements to the Suggestions experience in the Sidebar.

Bug fix in activities list.

Bug fixes for "populate ehr fields" button.

Bug fixes and monitoring improvement.

Improved support for the Sidebar in eCW EHR.

Fix a note saving issue in PCE.

Bug fixes and monitoring improvement.

Fix a localization issue.

Refine the Enhance Button design.

Support integration with Cantata EHR.

Update the Activities list to reflect new sessions automatically.

Fix a minor punctuation formatting issue in generated text.

infrastructure improvements for Live Session capture

Fix a UI issue affecting the Enhance button behavior.

Added support for integration with DR Cloud EHR.

Update in-app support access to use Zendesk.

Bug fix for showing Sidebar floating icon on first load

Fix a UI issue with the Mark as Submit button.

infrastructure improvements for Live Session capture in the Sidebar.

Improve consistency of the Sidebar floating icon on first load.

Improve monitoring capabilities for live session capture.

Bug fix related to Chrome storage.

Resolve a UI issue affecting the Activities list

Bug fixes and monitoring improvement.

Bug fixes.

Improve Sidebar stability and error handling.

​System improvements (Version 8.19.2 - Nov 12th, 2025)

Improve Sidebar stability and error handling.

Improved support for the Sidebar in eCW EHR.

Fix a note saving issue in Smartcare EHR.

Extension infrastructure improvements.

Bug fixes and monitoring improvement.

Bug fix in Smartcare.

Improved support for the Sidebar in Credible EHR.

Improve tracking of how Suggestions and the Enhance capability are used in the Sidebar.

Bug fixes and monitoring improvement.

infrastructure improvements for Live Session capture in the Sidebar.

Bug fixes and monitoring improvement.

*v8.18.5 was skipped from technical reasons

Improved issue tracking.

Ensure the Sidebar reconnects properly after extended idle periods.

Bug fixes and performance improvements for the sidebar.

Ensure the Sidebar login works smoothly in Echo EHR without interference from EHR pop-ups.

Fix a note-saving issue in SmartCare EHR.

Add a notification prompting users to refresh after the Eleos Chrome extension updates.

Sep 22, 2025: Improve the Overlay stability to ensure it loads and appears consistently for users.

Fixed unnecessary page refresh.

NDE sidebar now shows for an additional domain.

Minor bug fixes.

Infrastructure improvements for Live Session capture in the Sidebar.

Fix a note-saving issue in SmartCare psychiatry notes.

Sep 17, 2025: Upgrade the default AI model for Live Session analysis.

Fix a note-saving issue in SmartCare psychiatry notes.

Fix an issue with the Overlay in myEvolv.

Bug fixes and monitoring improvement.

Support sidebar on additional sites.

Bug fixes and monitoring improvement.

Improve live sessions stability.

Sep 8, 2025: Improve performance when multiple Sidebar tabs are open.

Improve configuration handling to ensure the Overlay renders properly.

Activate onboarding messages for first-time Sidebar users.

Improve Sidebar performance and reliability.

Fix a note-saving issue in SmartCare EHR.

Sep 7, 2025: Significant AI upgrade to deliver higher quality, more detailed Suggestions. Availability will roll out gradually.

Sep 1, 2025: Resolve an intermittent issue that caused a delay in sessions to appear after a certain time of day when captured in the Sidebar or Overlay.

Enhance note-saving to support more workflows.

Aug 27, 2025: Improve Live Session stability and performance.

Enhance ‘Click to Add’ functionality to maintain formatting and text layout for newly added content.

Performance improvements for note preferences.

Bug fixes for Smartcare and MyAvatar EHR's.

Improved monitoring for save note.

Support sidebar on additional URL's.

Fixing a performance issue in Kipu EHR

Fix an issue with client creation in PCE and Credible EHRs.

Add a prompt in the Sidebar to verify client details, improving accuracy when linking to the EHR.
​
*Version 8.17.6 was skipped from technical reasons.

improve stability.

Bug fixes and monitoring improvements.

Aug 12, 2025: Improve performance for MyEvolv EHR.

August 6, 2025: Improve the design of the Capture Studio.

Improved monitoring

Bug fixes for Smartcare.

August 5, 2025: Optimize data handling.

Support updates to Welligent EHR.

Bug fixes in the “Enhance” feature for sidebar users

Performance optimizations for MyEvolv EHR.

July 29, 2025: Pronouns related bug fix.

Fix a note saving issue for Smartcare EHR.

July 28, 2025: Pronouns related bug fix.

July 28, 2025: Fix a note-saving issue for PCE and Welligent EHRs.

Bug fixes in the “Enhance” feature for sidebar users.

Bug fixes in the client list functionality

Optimize performance in Welligent EHR.

Add the Enhance capability for Sidebar users. Availability will roll out gradually.

Bug fix for Echo.

July 17, 2025: Remove the option to edit preferences for a note retroactively after Suggestions were created.

Performance optimizations and bug fixes.

Bug fix in the client's list.

Enhance client list performance, prioritize recently active clients, and improve search for Sidebar and Mobile users..

July 13, 2025: Optimize stability for Mobile Outreach.​

Optimize stability.

Improve monitoring.

Ensure tabs in the Sidebar are consistently available.

Ensure updated client names appear in the Activity list.

July 7, 2025: Improve Live Session Suggestions for Case Managers.

July 6, 2025: Improve psychiatry Suggestions for early testers in the Sidebar.

July 3, 2025: Improve management of pronoun preference selection in text summary suggestions.

July 1, 2025: Ensure client pronouns are incorporated from the first activity with a client.

June 30, 2025: Restore previously unavailable notes to the Activity list in the Sidebar.

Bug Fix in MyAvatar NX

June 26, 2025: Improve client preferences in the Standalone to eliminate repeated input across session types.

Performance improvements.

Performance Improvement for Sidebar Users in MyAvatar.

Enhance ‘Click to Add’ functionality to maintain formatting and text layout for newly added content.

Improve the behavior of the Overlay in full screen.

Resolved an issue in the Sidebar that prevented newly created “text summary” notes from showing up in “My Activities”.

June 19: Enhance performance for the Documentation and Compliance dashboards.

June 17: Improve Live Session audio capture.

Streamline the Sidebar login and access.

Prevent duplicate clients from appearing in the client list in CareLogic EHR.

Client list enhancements in Credible and InSync EHRs.

UI improvement to the Sidebar.

Optimize Extension performance by refining the build process and reducing bundle size.

June 10, 2025: Optimize stability and performance.

June 9, 2025: Improve system stability and flexibility.

Ensure the Overlay is closed after submitting a note in the EHR.

The 'Add' button in the Sidebar now supports all note types also on CareLogic, Kipu, PCE, Credible, MyEvolv, and ECW EHRs.

Optimize stability.

UI improvement to the Sidebar navigation.

June 8, 2025: Improve Compliance checks for “intervention used” and “progress mentioned.”

June 3, 2025: Improve Notetaker performance in Zoom sessions.

May 28, 2025: UI improvement for the Compliance dashboard.

May 26, 2025: Improve detection of sessions with sufficient audio quality.

May 25, 2025: Improve Live Session stability and performance.

May 20, 2025:

May 19, 2025: Improve performance.

Improve data handling.

Performance improvements for note preferences.

Improve “Start Time” field behavior.​

Fix an issue where the Sidebar remained active while the note rating pop-up was displayed.

Improve the accuracy of tracking Suggestion usage in the Sidebar.

Improve tracking and analysis of note feedback.

Improve the accuracy of tracking Suggestion usage in the Sidebar.

User reports missing encounters when generating them during nighttime hours.

Improve monitoring.

Bug Fix in PCE.

Performance improvement for session analysis.

Open Support resources in the Sidebar in a separate pop-up to improve compatibility across all EHRs.

Automatically populate the email address field when opening a Support ticket via the Sidebar.

Improve Note Type selection when capturing Live Sessions in the Standalone.

Fix an issue where the Overlay did not appear in SmartCare EHR.

Fix an issue where repositioning the Sidebar on the screen prevented interaction with Kipu EHR.

Enhance client list performance.

Make an improvement to note saving in Credible EHR and Carelogic EHR.

UI improvement to the Sidebar navigation.

Update to fully support Live Session capture in EHRs with timeouts shorter than 60 minutes.

Improve detection of sessions with sufficient audio quality.

Deliver results more quickly after ending a Live Session.

Improve how note preferences are reflected in the Activities list.

Improve Live Session stability and performance.

Improve stability and scalability.

Label Live Sessions as failed when Suggestions are unavailable.

Optimize stability.

Minor UI improvement in the Text Summary field.

Improve “Start Time” and “End Time” field behavior.

Improve system stability and flexibility.

Improve performance, speed, and stability by optimizing how audio files are handled.

Generate text input notes in Hebrew using Documentation on mobile.

Improve data infrastructure.

Add the ability to display the interface in additional languages.

Present closed-ended questions based on Note Type.

Support Suggestions in additional languages in Text Summary and Voice Summary.

Optimize stability.

Enhancing the My Activities list performance.

Improve how note preferences are reflected in the Activities list.

Improve Live Session stability and performance.

Ensure live session capture continues in InSync EHR even after a user is logged out.

Update to support Live Session capture for organizations accessing the EHR through a remote desktop app.

Prevent the creation of duplicate clients in the client list in InSync EHR.​

Improve performance for Credible, Welligent and PCE EHRs.
​

Improve stability.

Display activity times in the My Activities list based on the users' time zone.

Improvements to our backend systems.

Fix an issue that affected capturing Live Sessions.

Fix an issue that caused delays in results or failures in capturing Live Sessions.

Infrastructure update to support future additional Live Session types.

Easily reposition the Eleos floating Sidebar button by clicking anywhere on it.

Resolve bugs and improve performance for MyAvatarNX EHR.

Fix an issue where the Overlay did not appear as expected in Exym EHR.

Fix an issue where the green frame highlighting a selected field in the EHR did not update correctly.

Update to support Live Session capture in EHRs with timeouts shorter than 60 minutes.

Audio-capturing parameters optimization to improve suggestion quality.

Fix an issue where the Sidebar button did not update from ‘Copy’ to ‘Add’ in MyEvolv EHR.

Optimize stability.

Fix performance issues for Welligent EHR.

Improve monitoring of Overlay display issues.

Fix a client creation issue in PCE EHR.

Update wording in the Sidebar for improved clarity and consistency.

Ensure Live Session Suggestions appear in the Overlay in Exym EHR.

Fix an issue with client search in the Sidebar and mobile.

Improve suggestion delivery for a smoother experience.

Fix a note-saving issue in MyAvatar EHR for notes accessed through the calendar.

Fix note-saving issues in MyEvolv EHR.

Fixed an issue where monitoring BI events were not sent correctly.

Minor UI adjustments.

Fix a note-saving issue for MyAvatar EHR.

Fix a note-saving issue in MyAvatar EHR for notes accessed through the calendar.

Fix an issue where the Sidebar button did not update from ‘Add’ to ‘Copy’ in CareLogic EHR.

Optimizing Doxy integration.

Audio-capturing parameters optimization to improve suggestion quality.

Fix a bug for Echo EHR where the sidebar buttons became disabled when a pop-up was open.

Collect performance metrics to help identify and address issues.

Support the Sidebar in Echo EHR.

Fix an issue where the Sidebar floating button did not appear for users.

Fix a bug that prevented users from capturing a live session in the Sidebar.

Fix an issue that prevented the Sidebar from functioning without a page refresh.

Fix an issue where auto-logout in some EHRs caused live session capture to stop, resulting in incomplete suggestions.

Ensure continuous live session capture in the Sidebar, even when inactivity pop-ups appear in the EHR.

Enable the sidebar to appear over Google Meet, Doxy, and eVisit, streamlining session capture without returning to the EHR.

Add a “Peer Support” session type for text input to further support case managers based on popular user feedback.

Mobile Improvements for On-the-Go Documentation

Enhance performance for the Documentation dashboard.

Improve performance to increase speed and reduce lag.

Fix an issue that prevented the Notetaker from joining Google Meet Telehealth sessions.

Auto-populate the Note Type, Session Type, Population, and Session Setting fields in the sidebar with the last values used for returning clients, streamlining data entry and reducing manual input.

Add a “Peer Support” session type for text input to further support case managers.

Add a 'Dismiss' button to the 'My Sessions' list, allowing users to remove failed sessions from the 'Pending' tab for a cleaner, more organized view.

Improve the ‘Copy’ button functionality.

Fix an issue that impacts the 'time to complete' and '% of text retained' metrics.

Fix an issue where text pasted into the bullet points text field would appear twice.

Fix an issue for MyEvolv embedded Telehealth users.

Fix an issue where the ‘Refresh’ button was missing from the ‘My Sessions’ list.

Ensure the microphone permission pop-up appears on the first login.

Fix an issue that impacts the 'time to complete' and '% of text retained' metrics.

Improve note-saving for MyEvolv EHR to track 'time to complete' and '% of text retained' metrics.

Optimize the note-saving process to improve performance and reduce lag.

Fix note-saving issues that impact the 'time to complete' and '% of text retained' metrics.

Fix a note-saving issue for specific Credible EHR accounts.

Fix an issue that prevented the Notetaker bot from joining Google Meet telehealth sessions.

Performance improvements for note preferences.

Optimize code base to improve performance.

The New Eleos Documentation Experience (in early access, releasing in Spring)

Mobile Improvements for On-the-Go Documentation

Improve embedded audio to ensure more complete and reliable audio capture.

Enhance performance for the Documentation and Compliance dashboards.

Fix a bug where users are prevented from accessing the sidebar until they refresh the page.

Ensure the sidebar remains visible over the Microsoft SSO login page to allow users to continue capturing audio after logging out of the EHR.

Present the rating pop-up to web app alpha users after finalizing a note, limited to once every 36 hours.

Add the ability to resize the sidebar for a more flexible and user-friendly experience.

Optimize code to improve performance and maintain best practices.

Enhancing usability and making the ‘End Time’ picker optional.

increased monitoring coverage.

The New Eleos Documentation Experience (in early access, releasing in Spring)

Introduce performance improvements and additional logging capabilities.

Update the "Copy" button functionality in the sidebar to copy suggestion text to the clipboard.

Tag past notes as submitted in the sidebar, making it easier to track and filter completed vs. pending notes.

Ensure the sidebar remains on the audio capture screen if the EHR logs out during a session.

Improve embedded audio to ensure more complete and reliable audio capture.

Introduce usability improvements.

Introduce performance improvements.

Introduce performance improvements.

Resolve bugs

Mobile Improvements for On-the-Go Documentation

Add logging and monitoring to embedded audio for better stability.

Login timeout extended from 12 to 24 hours. Customers with legacy rules for custom timeout rules won't be affected by this change.

Maintenance work to improve stability.

Bug fixes and improved monitoring coverage.

Improved system stability.

Resolve bugs and improve performance for Smartcare EHR.

Add month dividers and display dates in the session list.

Resolve bugs for MyEvolv.

Maintenance work to improve stability.

Optimizing resources to capture audio through the Eleos web app.

Optimize note types to ensure they are displayed only to the relevant providers.

Resolve bugs and improve performance for CareLogic, MyAvatar, SmartCare, MyEvolv, and Echo.

Introduce performance improvements and additional logging capabilities.

Infrastructure improvements and additional monitoring coverage.

Performance improvement for Echo

System reliability and accuracy improvements

Support for the New Eleos Documentation Experience (in early access)

Multi-Language Support

Eleos Documentation Dashboard

Fixed interface display issues in various EHR systems

Improved user session handling and state management

Enhanced functionality of interface controls and buttons

Updated time field recognition for better compatibility

Enhanced navigation experience in the session list interface

Improved error handling and system notifications

Updated core system components for better performance

Fixed Teams integration issues

Improved performance

Enhanced session management functionality

Resolved display issues

Enhanced domain-specific functionality

Released Embedded Audio Beta

Added EHR Auto Logout/Page Refresh Support

Fixed inactive sidebar tabs during Embedded Audio session

Improved sidebar popup functionality

Added support for overlay rendering on different tabs within PCE

Fixed radio buttons not transferring

Improved issue tracking

Performance optimizations

Introduced new Documentations experience (limited release)